FREQUENTLY ASKED QUESTIONS

 

sellING FAQ

 

The Narativ House is home to the most sought-after contemporary, fair trade, ethical, and sustainable brands. Sell with us to connect and sell to customers and buyers from around the world.

Who is eligible to apply?

Fair Trade, Ethical, and/or Sustainable Brands.

How does the commission structure work?

  • U.S. Brands: For every sale, your brand receives 70% and TNH receives 30%.

  • International Brands: For every sale, your brand receives 50% and TNH receives 50%.

How do I cancel selling with you?

You can cancel anytime. You must give us 30 days notice by emailing your cancellation request to connect@thenarativ.com

If you have shipped any products to us, you are responsible for any costs associated with shipping items back to you. You must send us shipping labels and arrange for courier to pick up.

How do I get paid?

Payouts are sent on the last day of each month (30th/31st). Payouts will be sent via Venmo, PayPal, Zelle, or Bank Transfer.

How much Inventory should I send?

  • U.S. Brands: U.S. brands must Drop Ship. Do not send us inventory. Inventory will be shipped from your location directly to the customer. We will notify you when an order is placed by a customer. You have 48 hours from the date the order was placed to ship product to customer. Product must reach customer between 5-7 business days. If your product requires a longer lead time please let us know so we can notify the customer.

    You must send us at least 1 sample of each product you’d like to sell. The sample will be used for displaying in our brick & mortar, for content creation, and for marketing.

  • International Brands: You can send a total of 1-10 products with a maximum of 10 skus of each product. After 30 days we will review sales and customer interactions and will make product adjustments. You can also submit your lookbook or product listings and we will assist you in choosing products that will work best in our market. You are responsible for shipping costs to our Brooklyn HQ.

    When inventory is low, we will notify you so can arrange to send a new shipment.

Do I need to submit an Inventory List?

All brands must submit an inventory list, with style number, product name, product description, price (converted to USD), and quantity. Click Here for the inventory list template.

Labeling & Tags

  • All products must be labeled with hangtags/price tags.

  • All prices must be converted to USD.

  • Prices/Details must be printed and not handwritten on tags.

Product Images

  • All brands must submit product images for E-comm

  • All images should have contemporary/high end look and feel.

  • Product images must be on plain, light colored, solid background. If your images have a different background, please submit for approval to connect@thenarativ,com

  • Only Hi-Res images will be accepted.

  • Please submit images for approval.

  • If you do not have images, our in-house team (photographer, creative director, and stylist) can photograph the products for you for an additional fee. Please inquire: connect@thenarativ.com

Brand Biography

Your brand bio will be featured under the The Narrators Page. Please submit a brand bio, profile photo of the founder(s), brand images, and brand video (optional).

Sales

  • If your brand is hosting an online sale of the same items we are selling, we must be notified at least 48 hours in advance so we can conduct the same sale. We must be aligned in Sales, Discounts, Promotions etc..

  • If we are conducting a storewide sale we will ask you for your permission before we include your brand. We will not put your items on sale unless we have your approval.

Do I need to provide packaging?

  • U.S. Brands: Send us images of your packaging. Orders must be neat, wrapped in tissue or a box, and must be shipped securely. All shipping labels, product labels, notes, etc…must be neatly printed and NOT handwritten. You must send us tracking numbers for all products mailed so we can ensure each package gets delivered. Once you join us we will send you The Narativ House Thank you Cards that must be included in each order you ship out.

  • International Brands: We use our standard TNH packaging, bags, and gift wrap for all brands. Should you require special packaging please send that with your inventory.

Free Shipping:

We provide our customers with Free Shipping on all Orders. You must include shipping into your final retail cost. We suggest adding anywhere from $2-$7 per item to ensure you cover shipping prices.

Promotional Materials

  • U.S. Brands: Feel free to include promotional materials (business cards, postcards, stickers etc…) in your packages when you drop ship.

  • International Brands: Include promotional materials (business cards, postcards, stickers etc…) when you ship us your inventory.

Start selling with us now! Submit an application

Click Here: Application Form

Still have more questions? Feel free to contact us.

connect@thenarativ.com